WorkForceSkilled provides digital delivery and hassle-free returns for your learning journey. All products are delivered instantly through your account.
1. Shipping Policy (Digital Delivery)
WorkForceSkilled specializes in digital education products including online courses, webinars, downloadable resources, and interactive training modules.
Instant Access
- Immediate access after payment confirmation
- Access via your account dashboard
- Direct download links where applicable
Global Availability
- Available worldwide 24/7
- No geographical restrictions
- Multi-language support where available
Note: For access issues contact support@workforceskilled.com with order details for resolution within 24 hours.
Digital delivery only • No shipping fees • No waiting periods
2. Return & Refund Policy
We stand behind the quality of our digital education products with a satisfaction guarantee.
30-Day Refund Window
- 100% refund within 30 days of purchase
- No questions asked within first 7 days
- Processed within 5–10 business days
Refund Eligibility
- Content not downloaded or accessed
- Request within 30-day period
- Valid payment method used
3. Cancellations
Webinar Cancellations
- 48+ hours notice — full refund
- 24–48 hours — 50% refund
- Within 24 hours — non-refundable
Subscription Cancellations
- Cancellation effective at end of billing cycle
- No refunds for unused partial periods
- Downloadable resources may be non-refundable once accessed
Requests can be submitted via email or dashboard. Emergency situations reviewed case-by-case.
4. Technical Issues
24/7 technical support is available for access problems.
- Initial response within 2 hours during business hours
- Most issues resolved within 24 hours
Contact support@workforceskilled.com with order number, device/browser details, and screenshots.
Common Solutions
- Clear browser cache and cookies
- Try another browser or device
- Check internet connection
- Disable ad-blockers temporarily
5. How to Request Returns
- Email support@workforceskilled.com with subject “Refund Request”
- Provide order number, product name, and reason
- Review and processing within 5–10 business days
Required Information
- Full name and account email
- Order number / transaction ID
- Date of purchase
- Reason for request
- Screenshots if applicable
6. Exceptions
- Content downloaded, streamed, or accessed beyond preview
- Requests after 30-day window (except technical issues)
- Policy violations or fraudulent activity
Exceptions for technical access issues reviewed individually with documentation.
7. Policy Amendments
- Email notification 30 days before changes
- Website banner announcements
- Updated date displayed on this page
- Previous versions available upon request
Continued use after updates constitutes acceptance.
8. Contact Information
- Support: support@workforceskilled.com
- Response within 24 business hours
- Business hours: Mon–Fri, 9AM–6PM (EST)
- Emergency technical support available 24/7
- Mailing Address: WorkForceSkilled Inc., 123 Learning Plaza, Suite 500, San Francisco, CA 94107, USA
Shipping & Return Policy last updated: December 20, 2025 • WorkForceSkilled Inc.
Digital products only • No physical shipping • Immediate access